Effective Date: 01 February 2025

Welcome to Auroki. At Auroki, we are committed to delivering premium, science-backed nutraceuticals with complete transparency, quality assurance, and customer trust. We understand that health products require careful handling and safety standards, and our policies are designed accordingly.

By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms & Conditions.

1. Eligibility

By using this website, you confirm that:

• You are at least 18 years old

• You are legally capable of entering into binding agreements

• You will use the website only for lawful purposes

2. Product Information

Auroki strives to provide accurate, transparent, and science-backed information regarding all products. However:

• Product descriptions, ingredient information, and educational content are for informational purposes only

• Results may vary from person to person

• Products are not intended to diagnose, treat, cure, or prevent any disease unless specifically approved under applicable laws

3. Orders & Payments

• All orders are subject to availability and acceptance

• Auroki reserves the right to refuse or cancel any order at its discretion

• Prices are inclusive of applicable GST unless stated otherwise

• Payment must be completed before dispatch

Payments

Auroki accepts the following payment methods:

•      Credit card and debit card (Visa, Mastercard, RuPay, Amex)

•      UPI (GPay, PhonePe, Paytm, BHIM, and others)

•      Net banking

•      Digital wallets

•      Cash on Delivery (COD)  available at select pin codes; indicated at checkout

All digital payments are processed through our PCI-DSS compliant payment gateway partners. Auroki does not store your payment card details. For COD orders, exact change is appreciated.

Pricing & GST

• All prices displayed on auroki.in are in Indian Rupees (INR) and are inclusive of applicable GST.

• No additional taxes will be charged at checkout. The price you see is the price you pay.

• Shipping is free on all orders. There are no hidden charges.

• Auroki reserves the right to change product prices at any time. Prices at the time of placing your order will be honoured for that order.

4. Intellectual Property

All content on the website including:

• Logos

• Product designs

• Text

• Graphics

• Research presentation

• Images

are the intellectual property of Auroki and may not be copied or reproduced without written permission.

5. Limitation of Liability

Auroki shall not be liable for:

• Allergic reactions arising from undisclosed sensitivities

• Improper product usage

• Delayed deliveries caused by third-party logistics providers

• Indirect or consequential damages resulting from product use

Customers are advised to review ingredient lists carefully before use.

6. Governing Law

These Terms shall be governed under the laws of India. Any disputes shall fall under the jurisdiction of Bengaluru, Karnataka courts.

7. Changes to These Terms

Auroki reserves the right to modify these Terms at any time. Material changes will be communicated via email and a notice on our website. Continued use of auroki.in after changes are effective constitutes acceptance of the revised Terms.