Effective Date: 01 February 2025

At Auroki, we value your privacy and are committed to protecting your personal information.

Information We Collect

We may collect:

• Name

• Phone number

• Email address

• Shipping and billing address

• Payment details (processed securely through payment partners)

• Browsing and website interaction data 

How We Use Your Information

We use customer information to:

• Process orders

• Deliver products

• Improve customer experience

• Send order updates and support communication

• Share wellness education, offers, or product updates (only where permitted) 

Data Security

We use secure technologies and industry-standard safeguards to protect user information.

Payment information is processed through secure third-party payment gateways and is not stored directly by Auroki.

User Accounts

• You are responsible for maintaining the confidentiality of your account credentials.

• You are responsible for all activity that occurs under your account.

• Notify us immediately at hello@auroki.in if you suspect unauthorised use of your account.

• Auroki reserves the right to suspend or terminate accounts that violate these Terms.

Third-Party Services

We may use trusted third-party partners for:

• Logistics

• Payment processing

• Analytics

• Marketing automation

These providers only access necessary information required to perform their services.

Customer Rights

Users may request:

• Access to personal information

• Correction of inaccurate information

• Deletion of account data (subject to legal obligations)

For privacy-related requests:

• Email: support@auroki.in 

Cookies

Our website may use cookies to:

• Improve website performance

• Personalize user experience

• Analyze website traffic

Managing Cookies

Users can manage or disable cookies through browser settings. Disabling certain cookies may affect website functionality.